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4279 Liberty Avenue
Anaheim, CA 92804
Job Objective: Experienced manager with strong background in promotion, marketing and sales and superb leadership skills. My objective is to promote the company as an efficient, effective and customer-friendly organization that caters to clients entertainment and dining needs.
Efficiency in customer service
Strong background in public relations, marketing and sales
Advanced management skills
Topnotch analytical and mathematical skills
Basic accounting and bookkeeping skills
Degree: Master of Hotel and Restaurant Management
University: San Diego State University, San Diego, CA
Year of completion: 2004
Degree: Bachelor of Hospitality and Restaurant Management
University: Carnegie Mellon University, Pittsburgh, PA
Year of completion: 2002
Bar Manager, May 2008-Present
XYZ, Los Angeles, CA
Supervised daily operations of the restaurant.
Conceptualized marketing campaigns for promotional materials.
Conducted trainings and oriented new hires with company policies.
Addressed complaints and requests of employees and guests.
Ensured strict compliance of quality and standards set by national food authorities.
Restaurant Supervisor, January 2004-March 2008
ABC, San Diego, CA
Provided guidance to on-the-job trainees on and off the floor.
Promoted harmonious relationship with guests, owners and stakeholders of the establishment.
Monitored the performance of the staff and suggested possible action plans on improving customer service.
Observed strict cleanliness and orderliness inside the bar and the kitchen.
Ensured that expenses are within the set budget.